Proxima plus

Proxima plus IP PBX Server is a VoIP platform for call centers, hotels, hospitals, industrial sites and service companies. It is dedicated for medium and large enterprises and institutions, supporting intensive inbound or outbound telephone traffic or requiring a telecom system for up to 1,000 people, working in one or multiple locations.

Intelligent Call Distribution with call queuing, voicemail, advanced voice menu scenarios and practically unlimited numbr of simultaneous calls enable professional handling of even intensive phone traffic.

Proxima plus is an attractive alternative for external call recording systems - records up to several dozen of simultaneous calls. It can be configured as a pure IP PBX, fully using VoIP technology, serve as a multi-channel GSM gateway or VoIP-GSM gateway. An innovative See Who’s Talking solution will enrich daily telephone contacts thanks to the video transmission.

Proxima plus gives you even more possibilities in a small, compact and universal casing.

Proxima plus as the centre of an ICT system

Proxima plus IP PBX Server as the centre of an ICT system
Proxima plus IP PBX Server as the centre of an ICT system

Proxima plus - Key features

  • Unlimited number of simultaneous calls.
  • Embedded multi-channel call recording.
  • Call queuing and Intelligent Call Distribution with professionally recorded system messages and euphonious melodies.
  • Platan Intelligent Networking (PIN) of Platan Libra and Proxima servers.
  • Multi Phonepossibility of connecting up to four phones (including the mobile phones) on one extension number – NEW!
  • Innovative See Who’s Talking solution – video calling available to any number of users, Platan Video Softphone.
  • See Who Wants to Come in – support of IP video door phones and Platan Video Viewer free app. (NEW!).
  • Teleconferences, conference rooms.
  • Boss-secretary scenario (limited access to privileged users).
  • Full freedom of services and extensions numbering.
  • Local and remote web-based management.
  • Runs on Windows, Linux and Mac OS X thanks to an application based on the Java environment.
  • Integrated internal voicemail for all users.
  • PZK® Cost Management Programme.
  • User Zone accessible via a web browser.
  • Remote access for installers via MyServer platform.
  • Integrated multiple GSM cards – cheap calls to mobile networks.
  • Controlling external devices – automatically or using any phone.
  • Support of call center Naso CC, CRM, taxi, hotel software and other via PCTI protocol and Platan TAPI.
  • Compact, universal casing which can be hung on a wall or mounted in a 19” RACK cabinet (only 1U of height!).

Call center in Proxima plus server

  • call schemes - multi-level voice menu system distributing the incoming calls with IVR (Interactive Voice Response); practically unlimited number of freely defined call schemes; up to 1 hour of messages included;
  • queuing callers waiting for a connection – with information about the position in the queue and the expected waiting time;

Call queuing in Proxima/Proxima plus IP PBX Server
Call queuing in Proxima plus IP PBX Server

  • professionally recorded system messages and euphonious melodies;
  • up to 25 callers listening to one voice announcement;
  • Intelligent Call Distribution:
    • Uniform Call Distribution (UCD),
    • distribution to the group according to the selected topic,
    • distribution on the basis of the calling line identification presentation CLIP - Automatic Call Distribution (ACD),
    • call forwarding to other extension, mobile phone or voicemail system when the user is busy, logged out or fails to answer,
    • Black Lists of intrusive calls,
    • numbers with VIP status - defining the queue priority numbers etc.,
    • time for notes - time for call answerers within Hunt Groups to make a note after each call, enter data to the databe etc., no concecutive calls will be directed to this answerer for the defined period.

Automatic Call Distribution (ACD) and Interactive Voice Response (IVR) within the Proxima plus IP PBX Server

Automatic Call Distribution (ACD) and Interactive Voice Response (IVR)  
within the Proxima plus IP PBX Server

  • embedded recording of up to 30 simultaneous calls with Agent 003 app;
  • possibility of enabling call recording at any IVR level;
  • precise choice of users, lines and type of calls (incoming, outgoing, internal) to be recorded - NEW!
  • "never record" option for selected users (e.g. directors) - NEW!

Browsing and playing the recorded calls in Agent 003

Browsing and playing the recorded calls in Agent 003

  • global phonebook with up to 3000 entries
  • 128 individual phonebooks
  • See Who's Talking - Calling Line Identification Presentation (CLIP) on all phones displays and in Platan CTI software
  • support of dedicated Naso CC software - with system of advanced statistics and extended call centres features
  • support of Taxi123 software for taxi corporations 

PZK® Cost Management Programme

  • Penny application - individual and group billing
  • Calls statistics in tables and graphs

Graphic presentation of calls in Proxima Penny module

Graphic presentation of calls in Proxima Penny module

  • Integrated GSM cards - cheap calls from analogue phones to mobile phones
  • I/O card - control of external devices (up to 8 inputs/8 outputs)
  • Up to 1000 individual accounts
  • Up 1000 DDI (Direct Dialling In) numbers
  • Call buffer up to 100,000 records
  • Restrictions on outgoing calls to limit the unwanted calls
  • Up to 1000 virtual extensions
  • ARS/LCR - Least Cost Routing with more than two thousand national and international prefixes freely devided between four LCR tables

VEK® VoIP Cost Eliminator:

  • Access to cheap Internet telephony without additional VoIP gateways or cards
  • Multichannel VoIP lines (SIP trunk) suppport
  • Easy server expansion up to 1000 IP phones - NEW!
  • T.38 fax relay standard for fax transmission over IP networks - NEW!
  • Unique Call Through function - call from a mobile phone via VoIP. Proxima plus recognizes the given mobile phone numbers and directs them to VoIP network

Call Through in Proxima IP PBX Server - make cheaper calls via VoIP using your mobile phone
Call Through in Proxima plus IP PBX Server
- make cheaper calls via VoIP using your mobile phone

Keep everything under control

  • User Zone - your settings online, accessible via a web browser:
    • Call history
    • Hunt Groups log in/out status
    • Active call forwarding to extensions and other external numbers (unconditional - CFU, if no answer within a defined time - CFNA, when busy - CFB, when not reachable/registered - CFNR),
    • Voicemail status (active/inactive, number of new and all messages, message limit)
    • Quick and handy help with current set of server function codes 
    • View of global phonebook for proprietary and IP phones users.

     

Practical information in the User Zone 
Practical information in the User Zone

IP networks integration

  • Embedded VoIP 
    • up to 4 VoIP64 cards - NEW!
    • up to 256 VoIP channels and up to 1000 IP phones
    • VoIP protocol: SIP 2.0
    • codecs: G.711 uLaw, G.711 aLaw, G.726, G.729a,  GSM
    • practically unlimited number of simultaneous calls
    • higher quality of fax transmission thanks to the T.38 standard, recommended for IP networks
  • Platan Intelligent Networking (PIN) - offers:
    • possibility of networking up to five Proxima, Proxima plus and Libra servers
    • up to 1,000 users in uniform telecommunication system with coherent extension numbering
    • simpler configuration and dialling simplicity - caller dials on any telephone any extension number within a system
    • Calling Line Identity Presentation (CLIP)
    • server connections "all to all" type or connection limitations like "all to one" or "one to all"
    • standard server functionality such as call forwarding, call transferring, Hunt Groups, etc.

An example of an integrated communication system using the Platan Intelligent Networking (PIN)
An example of an integrated communication system
using the Platan Intelligent Networking (PIN)

  • Proxima Web for remote management via a web browser
  • Working in different operating systems: Windows, Linux, Mac OS X thanks to the application based on Java environment
  • Embedded, quick ethernet interface (LAN) - 10/100 Base-T
  • Enhanced security thanks to different access levels and complex passwords
  • Compatibility with Platan CTI software
  • Local or remote management via ethernet network
  • Remote access via ISDN modem, V.32 analogue modem and offline software
  • Open PCTI software interface supporting other CTI systems, call centre software (including dedicated Naso CC software) or software for taxi enterprises
  • Hotel interface supporting the hotel software, FIAS (Fidelio Interface Application Specification) supporting Micros Fidelio hotel software.
  • Support of external software using the TAPI interface thanks to the Platan TAPI Service Provider - NEW
  • Compatibility with IP DECT phones
  • Compact, universal casing - wall mountable or RACK 19" (1U) for ICT cabinets

 Proxima Web and Penny module

Proxima Web and Penny module

Proxima plus configuration

Proxima plus  IP PBX Server is a compact device in 1U RACK casing for ICT cabinets. With the use of the dedicated holder the same universal casing can be hung on the wall. You have 7 universal slots at disposal, which permit you to use:

  • up to 14 analogue trunk (CO) lines
  • up to 16 trunk ISDN BRA (2B+D)
  • up to 2 ISDN PRA (30B+D)
  • up to 28 analogue extensions
  • up to 28 digital proprietary ports (instead of analogue extensions)
  • up to 4 VoIP64 cards - support of 256 VoIP channels (for G.711 codec), up to 1000 IP ports
  • up to 14 SIM cards (GSM ports)
  • up to 30 recording channels

Proxima plus IP PBX Server dimensions

Universal casing - wall mountable or for ICT cabinets (19-inches)

height width depth weight
44 mm
(1U)
483 mm
(19")
287 mm about 5 kg

Product gallery

Proxima plus IP PBX Server - RACK 19-inch (1U)
Proxima plus IP PBX Server - wall mountable
Proxima plus IP PBX Server - installation in ICT cabinet

Download files

  • Proxima, Proxima plus, Libra - technical datasheet - 2015 [open]
  • Proxima/Proxima plus/Libra PBX Server - User manual - 2015 [open]
  • Proxima IP PBX Server - Broad perspective catalogue - 2013 [open]

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